Deposits

To secure your party date and time, bouncing brothers require 15% non refundable booking fee when booking.

Please look at are cancellation policy below.

Cancellation

If for any reason you need to change date of hire, then we will be willing to do so if done 48 hours before the date of hire.

If you have already paid in full or paid 15% deposit booking fee then we can transfer the booking within 12 months of booking.

If for any reason we turn up to house/venue and the equintent does not fit then you will lose your deposit. So please insure you have measured the area.

If you can on the day of your booking you would be liable for 50% of the hire fee.

Delivery Policy

The cost of delivering to a particular area will be revealed when you choose this area. We may be able to deliver outside the areas available on our website. If you are outside of the areas shown on our website, please contact us to see if we can help you out.

If we are unable to provide your delivery due to adverse weather, vehicle failure, illness or any other factor, we will inform you of this at the earliest possible opportunity. Delivery times can be arranged during the booking process.

Please ensure that there is adequate space for our products, that the location our products will be sited is accessible, and that you have cleared the area of mess and debris. We will be unable to provide a refund if we cannot deliver your product due to a lack of space or accessibility or due to an inappropriate location.